Upon completion of this webinar, participants will be able to:
(1) Identify which sales compensation models are best for your organization various sales positions.
(2) Understand basic sales compensation structure and the products and services are best to offer incentives, commissions or bonuses.
(3) How to organize your sales compensation structure to engage Star Performers happy, Core Performers engaged and bring up Laggards to acceptable performance.
Wednesday, August 22, 2018 - 12:00 PM - 1:00 PM ET
All Registrants Will Receive a "Non-Discrimination and Anti-Harassment Policy & Complaint Procedures for Employees" Template, Which May be Modified to Suit Your Institution's Needs.
Space is Limited to the First 100 Registrants – Register Today!
Thursday, August 23, 2018 - 12:00 PM - 12:00 AM ET
The average foreclosure costs a lender $60K. The mortgage markets have placed greater emphasis on ensuring the quality, integrity, and accuracy of appraisals and appraisal reviews. To determine if an appraisal provides a credible property value and if the appraisal report is acceptable, you need to be aware of key aspects of the appraisal and the appraisal review process. We will take a look at some of the common pitfalls in the appraisal process and best practices that help ensure quality appraisals.
In this 90-minute program, we will cover the various POA issues that should be understood by your institution. Your Safe Deposit personnel will learn about the appropriate procedures to follow when they are presented with a POA, which is a legal form used by persons -- other than the Renter of the Safe Deposit box -- trying to gain entry into a Safe Deposit box.
Thursday, September 6, 2018 - 12:00 PM - 1:30 PM ET
Did you know that only 39% of companies have a formal Bring Your Own Device (BYOD) to work policy?
Employees regularly use mobile devices for business and personal communication. While some use bank-owned smartphones to hold private conversations, more and more employees are using personal, unsecured iPhones and mobile devices to conduct bank business.
Either way, mobile devices increase your bank’s legal, regulatory, records, security, and productivity risks. Mobile devices also increase overtime risks and costs. Armed with iPhones and tablets, employees stay connected to work at night, on weekends, and on vacation. Fair Labor Standards Act (FLSA) changes, effective December 2016, require employers to pay overtime to salaried employees making under $47,476 a year, twice the previous salary ceiling. To help manage overtime costs, best practices call for the inclusion of FLSA guidelines in mobile device policies and procedures.
The idea of a 3 line defense system is not necessarily a new concept, but it is one that has begun to receive more emphasis. With our regulatory world changing and becoming increasingly complicated, a new formalized approach to the 3 lines of defense is helping many institutions stay on track and in compliance. This approach helps to establish responsibility and accountability throughout your processes.
This session will explore what the 3 lines of defense look like and how you can implement them in your institution.
Tuesday, September 11, 2018 - 11:00 AM - 12:30 PM ET
Join us to review FDIC and other regulatory retention rules; E-Sign record requirements; email, social media, and mobile device record risks; and electronic record retention rules, policies, and best practices.
Thursday, September 13, 2018 - 11:00 AM - 12:30 PM ET
Email, social media, mobile devices, and the web dramatically increase banks’ exposure to costly and protracted risks including lawsuits, regulatory investigations, security breaches, mismanaged business records, damaged reputations, productivity drains, and PR nightmares. The creation and enforcement of electronic policies and procedures designed to minimize risks and maximize compliance is essential.
You’ll learn why and how to establish an electronic compliance management program incorporating written rules, employee training, and technology tools. You will leave this session armed with the skills and confidence necessary to write, implement, and enforce effective email, social media, mobile device, and Internet policies and procedures.
Wednesday, September 26, 2018 - 12:00 PM - 2:00 PM ET
This session will provide a high-level overview of the statutory framework, rulemaking and enforcement activity, and potential for litigation with regard to ADA website compliance. After attending this webinar, you will be better prepared to improve the accessibility of your website either internally or with the assistance of a website developer.
This session will explore all elements of your business continuity plan, including design, testing and implementation.
Every financial institution should have a tested business continuity plan. This plan should prepare your institution for when something goes wrong. The potential for disaster is limitless, from short term software failure to long term facilities loss. Having a plan in place will help your institution deal with these disasters with confidence and in an effective and efficient manner.
Reading consumer credit reports used to be simple! Today, many credit reports exceed 7 pages in length. It practically takes a forensics degree to decipher the data therein. Fear not, Greg will help you become fluent in the language of credit reports faster than you can say, "Experian, Equifax, and Trans Union" (the BIG 3 National Credit Report Agencies (NCRAs).
In their latest Supervisory Highlight, the CFPB released an update on Credit Reports. During this session we will analyze consumer credit reports from the NCRAs. We will review the different file formats of these reports, as well as the best add-on products available through each NCRA. We will discuss the differences in the credit report and scores that the consumer receives from an NCRA versus- the credit reports and scores that are used by your FI. Further, we will discuss issues related to credit scores and identity theft, as well as discussing red flags that will help you spot and prevent identity fraud.
The focus of this interactive webinar is to limit your financial institution’s liability. This session outlines your responsibilities to the Federal Government if a beneficiary is deceased but still receiving benefit payments. The NACHA Operating Rules still apply when processing these payments but the Green Book outlines the exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations.
This session will explore what steps need to be taken to implement an effective Regulation CC compliance program; will breakdown the new rule section-by-section and explain the effects these changes have on your check clearing procedures; and, will outline the procedures your institution must have in place for a sound and compliant effective funds availability program.
President Trump has vowed to dismantle the Dodd-Frank Wall Street Reform and Consumer Protection Act and as a part of that process the Consumer Financial Protection Bureau (CFPB). While this has been on his radar for some time, the CFPB will be a part of our regulatory lives for the foreseeable future. The CFPB will continue to be a leader in setting regulatory priorities across the financial industry. This session is a forward thinking discussion that will explore what is on the agenda, what we can expect, and what these changes mean for us. We will also discuss the implications of President Trumps vow to dismantle the rules.
This webinar explores the new customer due diligence rules, and how they impact your institution's daily operations. During our discussion, we will explore updates to your BSA program documentation, customer forms, on-boarding processes, system changes, and the extensive training that will be required.
Dealing with nonresident alien accountholders adds another layer of issues to account opening, maintenance, and reporting.
Since the USA PATRIOT Act, Customer Identification Program (CIP) law passed, opening these accounts and covering the required documentation and identification bases makes dealing with these accounts more challenging than ever. This issue is also a Bank Secrecy Act exam "hot spot" with the regulators as nonresident alien accounts are considered to be high risk.
This session will address the following questions about procedures and your bank: What does the law say about identifying nonresident aliens? What type of identification is being used around the country to open accounts? What are the proper procedures for W-8 reporting? What role does Office of Foreign Assets and Control (OFAC) play in your new accounts procedures? If these questions have not been answered to your satisfaction in your bank this session is a must.