Nick Brown is a financial retail sales expert. He has over 15 years’ experience working in various sales and training positions in the credit union industry. Currently, he owns Nick Brown Consulting which is dedicated to helping financial institutions understand that sales is their only business. In his humble opinion, if you are not selling to your members and customers, you are not truly serving their financial needs.
In his last 9 years with a large, progressive credit union Nick lead a highly successful outbound sales department with 16 outbound agents selling various products and services. In 2011 a leading financial research company recognized his team as one of the top outbound call centers in the credit union industry and utilized their structure and performance as a model for other institutions to follow.
As a sales consultant, Nick works to deliver effective and customized sales strategies for bank and credit union leadership teams, and industry specific sales training to front line branch and call center employees. Nick earned his bachelor’s degree from Utah State University in business. He is the husband to an amazing woman and father to 3 equally amazing children.,
Carly Souther is General Counsel and COO at iTod. She is a member of the Florida Bar and has a J.D. from The Florida State University College of Law. She provides in-depth legal research and analysis of banking rules, regulations, and case law for iTod's speakers and clients alike. Contact Carly at firstname.lastname@example.org.