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    New Customer or Con-Artist Webinar? Online Account Opening and Risk Mitigation

    Tuesday, June 19, 2018 - 11:00 AM - 12:30 PM ET
    $149.00
    *
    While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.

    This is a rebroadcast of a program that was recorded in February 2018. 

    Overview

    With an online account opening solution, Financial Institutions can expand their footprint at a relative low cost. Online accounts enable consumers to apply for new accounts 24/7/365, attract more profitable digital-first accountholders and members, and reduce the costs associated with opening new branches.  

    For a digital account solution to be successful, FIs need to understand how to start new or grow existing online relationships. You must support online account development with the appropriate products, social marketing campaigns, and effective risk strategies.

    This webinar is designed to help banks and credit unions get smart about opening online accounts and understand the key digital account opening benchmarks.

    We will discuss the ways in which online account opening presents both growth opportunities and significant risks for FIs. We will delve into the specific risks associated with digital accounts that are ACH-funded. You will discover how these risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. We will evaluate practical risk management strategies that your Institution can use to build and implement a program that is appropriate for your risk appetite. This session will cover both new consumer accounts and business accounts

    Covered Topics

    • Benefits of Online Accounts for Expanding Your Institution's Footprint & Profit
    • Risks Related to Digital Accounts, Specifically ACH-Funded Online Accounts, e.g., Risk-Rating New Customers or Members
    • How Common Data Breaches Impact Your Ability to Screen and Validate New Digital Accounts
    • Methods of Validation for New Online Accounts & Why Common Validation Techniques Fail in This Arena
    • Balancing Automated and Manual Verification
    • Proper Due Diligence and Best Practices for/Critical Components of an Online Account Solution
    • Evaluation of Risk Management Strategies Based on Risk Appetite 
    • Limiting Risk, Exposure, and Losses
    • Digital Account Issues Related to Both New Consumer Accounts and New Business Accounts 

    Who Should Attend? 

    This informative session will benefit the following personnel:

    • Customer Service Personnel
    • Operations Officers / Supervisors and Personnel
    • Compliance Officers
    • Risk Management Personnel
    • Treasury Management
    • Product / Service Development
    • Loan Officers
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    This is a rebroadcast of a program that was recorded in February 2018. 

    Overview

    With an online account opening solution, Financial Institutions can expand their footprint at a relative low cost. Online accounts enable consumers to apply for new accounts 24/7/365, attract more profitable digital-first accountholders and members, and reduce the costs associated with opening new branches.  

    For a digital account solution to be successful, FIs need to understand how to start new or grow existing online relationships. You must support online account development with the appropriate products, social marketing campaigns, and effective risk strategies.

    This webinar is designed to help banks and credit unions get smart about opening online accounts and understand the key digital account opening benchmarks.

    We will discuss the ways in which online account opening presents both growth opportunities and significant risks for FIs. We will delve into the specific risks associated with digital accounts that are ACH-funded. You will discover how these risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. We will evaluate practical risk management strategies that your Institution can use to build and implement a program that is appropriate for your risk appetite. This session will cover both new consumer accounts and business accounts

    Covered Topics

    • Benefits of Online Accounts for Expanding Your Institution's Footprint & Profit
    • Risks Related to Digital Accounts, Specifically ACH-Funded Online Accounts, e.g., Risk-Rating New Customers or Members
    • How Common Data Breaches Impact Your Ability to Screen and Validate New Digital Accounts
    • Methods of Validation for New Online Accounts & Why Common Validation Techniques Fail in This Arena
    • Balancing Automated and Manual Verification
    • Proper Due Diligence and Best Practices for/Critical Components of an Online Account Solution
    • Evaluation of Risk Management Strategies Based on Risk Appetite 
    • Limiting Risk, Exposure, and Losses
    • Digital Account Issues Related to Both New Consumer Accounts and New Business Accounts 

    Who Should Attend? 

    This informative session will benefit the following personnel:

    • Customer Service Personnel
    • Operations Officers / Supervisors and Personnel
    • Compliance Officers
    • Risk Management Personnel
    • Treasury Management
    • Product / Service Development
    • Loan Officers
    Presenter:

    Rayleen M. Pirnie, AAP, CERP

    Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in
    Missouri. She is a nationally recognized payments risk and fraud expert who offers specialized
    consulting services, procedural and risk management reviews, and payments education. Rayleen’s
    specialized skill is delving into the world beyond the payment rules; areas where organizations often
    find themselves in positions of liability or loss with little to no clear guidance. She is an Accredited
    ACH Professional (AAP) who has worked with all payment systems for nearly 20 years, and a
    Certified Enterprise Risk Professional (CERP). Rayleen also holds a Bachelor of Science in Criminal
    Justice Administration.


    Her favorite pastimes include gardening with her grandson and reading. She is very active with
    children’s advocacy services in the state of MO and has 4 rescued dogs.