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    Dealing with ACH Tax Refunds: Exceptions, Posting, & FI responsibilities

    Wednesday, July 11, 2018 - 11:00 AM - 12:30 PM ET
    $149.00
    *
    This webinar, designed specifically for financial institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including: We suspect a customer is committing tax refund fraud. Can we do anything? When is our institution potentially liable for losses associated with tax refunds? What return reason code do we use if we need to return a refund? Can we check to see if an account holder is entitled to a tax refund? Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.

    Overview

    Each year, Federal tax refund time presents a nightmare of situations for institutions. From money mules to identity theft, nasty divorce situations to non-post items, institutions sometimes find themselves in high risk situations with no clear guidance on how to proceed.

    Institutions need to be prepared for the onslaught of situations the tax refund season presents. Regardless of the scenario, there are some sound business practices that can reduce the institution’s exposure to loss and non-compliance. 

    This webinar, designed specifically for financial institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including:

    • We suspect a customer is committing tax refund fraud. Can we do anything?
    • When is our institution potentially liable for losses associated with tax refunds?
    • What return reason code do we use if we need to return a refund?
    • Can we check to see if an account holder is entitled to a tax refund?

    Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.   

     

    Covered Topics

    =      Common federal tax refund issues including fraud, posting to wrong account, and non-post entries

    =      Funds availability exception

    =      Returns

    =      Sound practices for managing risk

    =      Developing comprehensive handling procedures

    =      Suspicious Activity Reports

           BONUS: Free resource – Tax Refund Handling Checklist

     

    Who Should Attend

    This informative session is designed for anyone in the institution responsible for managing payments risk including Operations, Operations Managers, Risk Manager, Compliance, Audit, Retail Managers, Trainers, and Senior Management. 

     

    This session is a cost-effective way to educate multiple staff on this timely, challenging topic. You may train as many individuals as you like for one set price.  There will be no travel costs, time lost from work and no one will be required to leave the institution.

     

    Products specifications
    CE Credits 2.5
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    Overview

    Each year, Federal tax refund time presents a nightmare of situations for institutions. From money mules to identity theft, nasty divorce situations to non-post items, institutions sometimes find themselves in high risk situations with no clear guidance on how to proceed.

    Institutions need to be prepared for the onslaught of situations the tax refund season presents. Regardless of the scenario, there are some sound business practices that can reduce the institution’s exposure to loss and non-compliance. 

    This webinar, designed specifically for financial institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including:

    • We suspect a customer is committing tax refund fraud. Can we do anything?
    • When is our institution potentially liable for losses associated with tax refunds?
    • What return reason code do we use if we need to return a refund?
    • Can we check to see if an account holder is entitled to a tax refund?

    Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.   

     

    Covered Topics

    =      Common federal tax refund issues including fraud, posting to wrong account, and non-post entries

    =      Funds availability exception

    =      Returns

    =      Sound practices for managing risk

    =      Developing comprehensive handling procedures

    =      Suspicious Activity Reports

           BONUS: Free resource – Tax Refund Handling Checklist

     

    Who Should Attend

    This informative session is designed for anyone in the institution responsible for managing payments risk including Operations, Operations Managers, Risk Manager, Compliance, Audit, Retail Managers, Trainers, and Senior Management. 

     

    This session is a cost-effective way to educate multiple staff on this timely, challenging topic. You may train as many individuals as you like for one set price.  There will be no travel costs, time lost from work and no one will be required to leave the institution.

     

    Products specifications
    CE Credits 2.5
    Product tags
    Presenter:

    Rayleen M. Pirnie, AAP, CERP

    Rayleen is the founder and owner of RP Payments Risk Consulting Services, LLC. based in
    Missouri. She is a nationally recognized payments risk and fraud expert who offers specialized
    consulting services, procedural and risk management reviews, and payments education. Rayleen’s
    specialized skill is delving into the world beyond the payment rules; areas where organizations often
    find themselves in positions of liability or loss with little to no clear guidance. She is an Accredited
    ACH Professional (AAP) who has worked with all payment systems for nearly 20 years, and a
    Certified Enterprise Risk Professional (CERP). Rayleen also holds a Bachelor of Science in Criminal
    Justice Administration.


    Her favorite pastimes include gardening with her grandson and reading. She is very active with
    children’s advocacy services in the state of MO and has 4 rescued dogs.