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    March Newsletter Editorial: National Consumer Protection Week

    Greetings:

    Gearing up for the Federal Trade Commission's 19th Annual National Consumer Protection Week (NCPW) next week (5-11 March 2017), Maureen K. Olhausen, acting FTC Chair, said the campaign's website is an important tool to inform Americans of their consumer rights and help them make informed buying decisions.

    The FTC has recognized the power of the Internet. According to the Pew Research Center, the share of all U.S. adults who use the internet increased from 52% in 2000 to 84% in 2015.

    What consumer-related resources are on your institution's website? Do you have educational materials for your accountholders? And are you taking measures to safeguard their identities and financial records? Almost everyone carries a smartphone- is your website responsive to mobile screens?

    In today's marketplace, your Financial Institution can gain a competitive edge through online resources and tools. Consider distinguishing your institution by providing clients/members with free educational materials to help them avoid financial scams and prevent consumer harm.

    As for changes, Leo Tolstoy said, "Everyone thinks of changing the world, but no one thinks of changing himself." Well, we're taking Tolstoy's words (and my musings!) to heart.

    Greg Souther Bank Webinars is now iTrain OnDemand (iTod). We are committed to increasing quality and choice for you. We will also provide you with access to free educational materials and keep you up-to-date on breaking regulatory developments. You can read more about these exciting changes and in the "Who We Are" section of the Website.

    Best,

     

    Carly Souther

    General Counsel and COO

    Greg Souther Bank Webinars

    If you'd like more ideas about how your institution can prevent consumer harm, register for our upcoming live webinar: The Red Flags of Identity Theft