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    Nancy Flynn

    Nancy Flynn, Founder & Executive Director of The ePolicy Institute™ An internationally recognized expert on workplace email and Internet policy, compliance, and communication, Nancy Flynn is founder and executive director of The ePolicy Institute. The ePolicy Institute is dedicated to helping employers limit electronic risks, including litigation and regulatory violations, through policy, training, and compliance management programs. Nancy Flynn is the author of 13 books published in six languages. Her titles include The Social Media Handbook, The ePolicy Toolkit, and Writing Effective E-Mail. An in-demand trainer, Nancy Flynn conducts seminars, webinars, and one-on-one coaching for financial institutions and other clients worldwide. She also serves as an expert witness in Internet-related litigation. Nancy Flynn is a popular media source who has been interviewed by Fortune, Time, New York Times, Forbes, Wall Street Journal, USA Today, NPR, BBC, ABC World News, CBS Early Show, CNBC, and CNN among other media outlets worldwide.

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    FDIC Retention Requirements: Maintaining Compliant Records, Including Emails & Social Media

    Join us to review FDIC and other regulatory retention rules; E-Sign record requirements; email, social media, and mobile device record risks; and electronic record retention rules, policies, and best practices.

    Maintaining Compliant FDIC Records, Including Related Emails & Social Media Retention Rules

    Some banks unknowingly have established unlawful online banking and record retention programs that violate federal and state law, E-Sign, FDIC rules, and industry and government regulations. Many banks find the legally compliant management of electronically stored information (ESI) challenging. Thanks to the pervasive use of smartphones, mobile devices, and social media in the workplace, bankers face growing confusion and pressure to effectively manage the compliant creation, retention, and disposition of FDIC records, e-statements, business record email, and other ESI. Compliance with FDIC rules, E-Sign, the law, and regulatory guidelines is mandatory. Noncompliance could result in protracted litigation, costly fines, and unhappy customers. Join us to review FDIC and other regulatory retention rules; E-Sign record requirements; email, social media, and mobile device record risks; and electronic record retention rules, policies, and best practices.

    Managing E-Sign, E-Statements and E-Disclosures: Reducing Fraud Risks & Maximizing Legal Compliance


    This is a rebroadcast of a session that was recorded on the 13th of December 2016. 

    Are you confident your e-statement program is compliant with legal and regulatory guidelines? Many financial institutions have unwittingly established unlawful online banking programs that are in violation of the federal Electronic Signatures in Global and National Commerce (E-SIGN) Act.  If you are caught operating a noncompliant program, every e-statement you’ve ever sent could be deemed legally invalid. Regulatory fines, defense costs, and legal settlements could far exceed the potential savings e-statements provide. 

    Financial institutions engaged in electronic banking are legally obligated to adhere to the E-SIGN Act.  E-SIGN disclosure rules prohibit banks from implementing wholesale switchovers, in which all customers are automatically converted to e-statements. Instead, E-SIGN requires customers to “opt-in” before receiving e-statements, so paper statements must be available for those who lack the technology (or desire) to view statements electronically. Are you managing e-statements, e-disclosures, and other e-records effectively and compliantly?  Join us for a review of the related compliance risks, rules, policies, and best practices. You’ll learn what it takes to help ensure that your E-SIGN program is compliant with legal, regulatory, and organizational guidelines.

    Mobile Device Risks, Records, and Compliance Rules

    This webinar is a timely program for professionals who want to ensure that their bank’s mobile content, use, risks, policies, records, privacy, and procedures are managed in compliance with the law, regulatory rules, and organizational guidelines. Did you know that only 39% of companies have a formal Bring Your Own Device (BYOD) to work policy? Employees regularly use mobile devices for business and personal communication. While some use bank-owned smartphones to hold private conversations, more and more employees are using personal, unsecured iPhones and mobile devices to conduct bank business.

    Monitoring Bank Employees and Screening Job Candidates on Social Media

    This program addresses the challenges of balancing the bank’s screening and monitoring rights with expectations of privacy and fairness held by job candidates and bank employees. Should your internal HR department conduct employment screenings on social media? Should you hire a third party to screen applicants’ social media? Should you monitor only the bank’s professional social media? Should you also track public social media (Twitter & YouTube)? Should you demand access to employees’ Facebook accounts? Should you monitor social media activity on personal mobile devices and bank-owned smartphones? This program will answer those questions and more. Nancy Flynn, author of The Social Media Handbook and Blog Rules and founder of The ePolicy Institute, will reveal when, why, and how to handle social media monitoring legally, ethically, and compliantly.