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    Launching an Outbound Call Center

    Wednesday, October 25, 2017 - 2:00 PM - 3:30 PM ET
    $249.00
    All participants will receive a complimentary 2-part Toolkit, which includes the following items: “GON Assessment” Lead Sourcing Strategy Discussion Guide; and, Lead Sources Starter Handout

    Regulatory Update: Trends in Banking Regulatory Compliance

    Thursday, October 26, 2017 - 2:00 PM - 3:30 PM ET
    $249.00
    Keeping up with the evolving BSA/AML, Reg CC, HMDA, and Dodd-Frank requirements. This webinar helps prepare viewers for the regulatory challenges in 2018.

    Banking a Professional: The Best Products & Services for MDs, JDs, & CPAs

    Monday, October 30, 2017 - 1:00 PM - 2:30 PM ET
    $249.00

    This is a rebroadcast of a session that was recorded on the 6th of July 2016. 

    This webinar will provide the Banker with a strong background in banking for the medical, legal, and accounting professional. The webinar will address the three most important issues in providing bank products and services to these professionals including Marketing to the practice, Financing the practice, and Managing the relationship.

    The marketing section will cover “targeting” the bank’s products/services to fulfill the banking needs of doctors (MDs, dentists, optometrists), attorneys, and CPAs. The “mind-set” of these practitioners will also be reviewed.

    The financing section will include typical bank “lending” and “deposit services” and effective “credit underwriting” of the professional practice including financial statement and cash flow analyses.

    The relationship management section will explore ways to more effectively work with the professional, from a “psychological” standpoint, and better interact with their office manager and staff.

    Case studies will be utilized throughout the webinar to reinforce the concepts.  

    CFPB Priorities, Rules, & Action Items: Complying with New Lending & Deposit Requirements

    Wednesday, November 1, 2017 - 11:00 AM - 12:30 PM ET
    $249.00
    President Trump has vowed to dismantle the Dodd-Frank Wall Street Reform and Consumer Protection Act and as a part of that process the Consumer Financial Protection Bureau (CFPB). While this has been on his radar for some time, the CFPB will be a part of our regulatory lives for the foreseeable future. The CFPB will continue to be a leader in setting regulatory priorities across the financial industry. This session is a forward thinking discussion that will explore what is on the agenda, what we can expect, and what these changes mean for us. We will also discuss the implications of President Trumps vow to dismantle the rules.

    Non-Resident Alien Accounts: Opening, Identifying, Monitoring, & Tax Reporting

    Monday, November 20, 2017 - 2:00 PM - 3:30 PM ET
    $249.00
    Dealing with nonresident alien accountholders adds another layer of issues to account opening, maintenance, and reporting. Since the USA PATRIOT Act, Customer Identification Program (CIP) law passed, opening these accounts and covering the required documentation and identification bases makes dealing with these accounts more challenging than ever. This issue is also a Bank Secrecy Act exam "hot spot" with the regulators as nonresident alien accounts are considered to be high risk. This session will address the following questions about procedures and your bank: What does the law say about identifying nonresident aliens? What type of identification is being used around the country to open accounts? What are the proper procedures for W-8 reporting? What role does Office of Foreign Assets and Control (OFAC) play in your new accounts procedures? If these questions have not been answered to your satisfaction in your bank this session is a must.

    Teller Compliance Issues: Currency Transaction Reports, Reg CC, & Checks

    Tuesday, November 21, 2017 - 3:00 PM - 4:30 PM ET
    $249.00
    During this program, we will cover three of the big compliance issues that face your frontline. First we will address some of the legal aspects of checks covered in the UCC 3 and 4. This will include stop payments, death issues, endorsements and more. Second, we will look at checks and holds and the reasons for placing those holds. Third, we will examine the “hot spots” on the Currency Transaction Report (CTR) and common errors and misunderstandings of the form.

    IRA Series - Top 10 IRA Issues

    Monday, December 18, 2017 - 11:00 AM - 12:30 PM ET
    $199.00
    This Session kicks off our Week-long IRA Series binge, where we rebroadcast all 5 of 2017's IRA training webinars to help your Institution learn all you need to know about IRAs going into 2018.

    IRA Series: Hard-to-Value Assets and Prohibited Transactions

    Wednesday, December 20, 2017 - 11:00 AM - 12:30 PM ET
    $249.00
    The IRS is now requiring financial institutions to correctly report those hard to value assets within an individual’s IRA. Most stocks and other traditional investments are easy to value. The price is determined by the markets or found on a bank statement. But some assets are not so easy to find a value for, and that's a problem if those assets are held in an individual retirement account or other tax-deferred retirement account.

    IRA Series- Roth IRA Conversions, Recharacterizations, Rollovers, & Transfers

    Thursday, December 21, 2017 - 11:00 AM - 12:30 PM ET
    $199.00
    This Session plays on Day 4 of our Week-long IRA Series binge, where we rebroadcast all 5 of 2017's IRA training webinars to help you quickly learn everything you need to know about IRAs before starting the New Year.

    Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income

    Tuesday, February 20, 2018 - 2:00 PM - 3:30 PM ET
    $199.00
    After attending this webinar, you will walk away with a deeper knowledge of Cash Management, conduct a risk assessment on any new products, and bring back ideas to your bank on how to market Cash Management products and services to your business clients. In addition, your team will also work better together knowing how critical each area is to the success of the implementation and sale of these products and services.

    CFPB 2 Year Agenda: Put Out Compliance Fires *Before* They Start

    $219.00
    President Trump has vowed to dismantle the Dodd-Frank Wall Street Reform and Consumer Protection Act and as a part of that process the Consumer Financial Protection Bureau (CFPB). While this has been on his radar for some time, the CFPB will be a part of our regulatory lives for the foreseeable future. The CFPB will continue to be a leader in setting regulatory priorities across the financial industry. This session is a forward thinking discussion that will explore what is on the agenda, what we can expect, and what these changes mean for us. We will also discuss the implications of President Trumps vow to dismantle the rules.

    Managing Accounts and Records for Non-Resident Aliens: Opening, Identifying, Monitoring, & Tax Reporting

    $219.00
    Dealing with nonresident alien accountholders adds another layer of issues to account opening, maintenance, and reporting. Since the USA PATRIOT Act, Customer Identification Program (CIP) law passed, opening these accounts and covering the required documentation and identification bases makes dealing with these accounts more challenging than ever. This issue is also a Bank Secrecy Act exam "hot spot" with the regulators as nonresident alien accounts are considered to be high risk. This session will address the following questions about procedures and your bank: What does the law say about identifying nonresident aliens? What type of identification is being used around the country to open accounts? What are the proper procedures for W-8 reporting? What role does Office of Foreign Assets and Control (OFAC) play in your new accounts procedures? If these questions have not been answered to your satisfaction in your bank this session is a must.

    Teller Compliance Issues: Currency Transaction Reports, Reg CC, & Checks

    $219.00
    During this program, we will cover three of the big compliance issues that face your frontline. First we will address some of the legal aspects of checks covered in the UCC 3 and 4. This will include stop payments, death issues, endorsements and more. Second, we will look at checks and holds and the reasons for placing those holds. Third, we will examine the “hot spots” on the Currency Transaction Report (CTR) and common errors and misunderstandings of the form.

    IRA Hard-to-Value Assets and Prohibited Transactions

    $219.00
    The IRS is now requiring financial institutions to correctly report those hard to value assets within an individual’s IRA. Most stocks and other traditional investments are easy to value. The price is determined by the markets or found on a bank statement. But some assets are not so easy to find a value for, and that's a problem if those assets are held in an individual retirement account or other tax-deferred retirement account.