While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.
This session will explore all elements of your business continuity plan, including design, testing and implementation.
Every financial institution should have a tested business continuity plan. This plan should prepare your institution for when something goes wrong. The potential for disaster is limitless, from short term software failure to long term facilities loss. Having a plan in place will help your institution deal with these disasters with confidence and in an effective and efficient manner.
This webinar, designed specifically for financial institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including:
We suspect a customer is committing tax refund fraud. Can we do anything?
When is our institution potentially liable for losses associated with tax refunds?
What return reason code do we use if we need to return a refund?
Can we check to see if an account holder is entitled to a tax refund?
Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.
The focus of this interactive webinar is to limit your financial institution’s liability. This session outlines your responsibilities to the Federal Government if a beneficiary is deceased but still receiving benefit payments. The NACHA Operating Rules still apply when processing these payments but the Green Book outlines the exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations.
When you register for this webinar, you will receive a complimentary 8-part ToolKit.
The world of overdraft requirements is about as gray as they come and creating an audit program can be daunting. Overdraft compliance is more than just following what the few laws say. Institutions are expected to apply guidance documentation and follow the ebb and flow of informal Examiner expectations. It can be difficult to keep up with every publication, study, guidance document, enforcement action, and expectation. We will explore the implications of all these resources, in a consolidated and concise manner, to help you fully understand what is expected of your institution.
This session will take a deep dive into the current risk environment associated with offering remote deposit capture services to your customers and discuss the best practices you can use to mitigate that risk