This webinar, designed specifically for financial institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including:
We suspect a customer is committing tax refund fraud. Can we do anything?
When is our institution potentially liable for losses associated with tax refunds?
What return reason code do we use if we need to return a refund?
Can we check to see if an account holder is entitled to a tax refund?
Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.
When you register for this webinar, you will receive a complimentary 8-part ToolKit.
The world of overdraft requirements is about as gray as they come and creating an audit program can be daunting. Overdraft compliance is more than just following what the few laws say. Institutions are expected to apply guidance documentation and follow the ebb and flow of informal Examiner expectations. It can be difficult to keep up with every publication, study, guidance document, enforcement action, and expectation. We will explore the implications of all these resources, in a consolidated and concise manner, to help you fully understand what is expected of your institution.
Financial institutions originate loans, purchase loans, acquire participating interests in loans, sell loans (or portions thereof), and securitize loans. Your bank's or credit union's credit exposure may be affected by external factors such as changes in interest rates, as well as internal factors such as changes inunderwriting practices. Many federal and state regulatory agencies have imposed numerous limitations and requirements on the lending activities of financial institutions.