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    Risk Management

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    New Customer or Con-Artist Training: Online Account Opening and Risk Mitigation

    $99.00
    While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.

    Compliance Policies for Bank Robberies Involving Safe Deposit Boxes

    $99.00
    Featured in our 5-Part 2018 Safe Deposit Series, this webinar will teach you about the policies and procedures you need to implement after a safe deposit box robbery

    Robbery Prevention Plan: Prevention & Preparation Procedures

    Monday, August 20, 2018 - 2:00 PM - 3:30 PM ET
    $149.00
    After attending this webinar, you will be prepared to: (1) take preventive measures to deter would-be robbers; (2) create and implement a Robbery Response Plan; (3) discuss robbery scenarios with employees, and explain their respective roles if the Response Plan is activated; and, (4) put smarter measures in effect to protect your Institution, your staff, and your customers.

    2018 IRA Series

    $350.00
    This product includes access to the 3-Month OnDemand recording for all four (4) webinars in our 2018 IRA Series, as well as all applicable Toolkit materials.

    Robbery Prevention & Procedures Series

    $350.00
    This product includes access to the 90-Day OnDemand recordings for all four (4) webinars in our 2018 Robbery Prevention, Policies, & Procedures Series, as well as all applicable Toolkit materials.

    2018 BSA Series

    $400.00
    This product includes access to the 1-Year OnDemand recording for all five (5) webinars in our 2018 BSA Series, as well as all applicable Toolkit materials.

    Using Technology to Mitigate Risk and Fraud

    Tuesday, October 30, 2018 - 11:00 AM - 12:30 PM ET
    $149.00
    Session explores how technology can help a financial institution expose and mitigate risk and fraud. Behavioral analytics, transaction analytics, monitoring and measuring incoming items and returns, filters and blocks, biometrics and more.

    Business Continuity Planning: Your Disaster Survival Guide

    $99.00
    This session will explore all elements of your business continuity plan, including design, testing and implementation. Every financial institution should have a tested business continuity plan. This plan should prepare your institution for when something goes wrong. The potential for disaster is limitless, from short term software failure to long term facilities loss. Having a plan in place will help your institution deal with these disasters with confidence and in an effective and efficient manner.

    2017 Credit Reports Checklist: Credit Scores, Preventing Application Fraud, & the Latest CFPB Supervisory Highlights!

    $99.00
    Reading consumer credit reports used to be simple! Today, many credit reports exceed 7 pages in length. It practically takes a forensics degree to decipher the data therein. Fear not, Greg will help you become fluent in the language of credit reports faster than you can say, "Experian, Equifax, and Trans Union" (the BIG 3 National Credit Report Agencies (NCRAs). In their latest Supervisory Highlight, the CFPB released an update on Credit Reports. During this session we will analyze consumer credit reports from the NCRAs. We will review the different file formats of these reports, as well as the best add-on products available through each NCRA. We will discuss the differences in the credit report and scores that the consumer receives from an NCRA versus- the credit reports and scores that are used by your FI. Further, we will discuss issues related to credit scores and identity theft, as well as discussing red flags that will help you spot and prevent identity fraud.

    ACH Rule Changes in 2017

    $99.00
    Each year, NACHA issues a new Operating Rules and Guidelines due to updates, new rules, and clarifications. This course reviews recent ACH Rules changes including Same-Day ACH and Third-Party Sender Registration requirements, and analyzes how various regulations, guidance and laws are affecting ACH processes and risk.

    ACH Death Notification Entries (DNEs) & Reclamations: Your Institution's Liability

    $99.00
    The focus of this interactive webinar is to limit your financial institution’s liability. This session outlines your responsibilities to the Federal Government if a beneficiary is deceased but still receiving benefit payments. The NACHA Operating Rules still apply when processing these payments but the Green Book outlines the exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations.

    Final Regulation CC Changes & Compliance: The Elements of an Effective Funds Availability Program

    $99.00
    This session will explore what steps need to be taken to implement an effective Regulation CC compliance program; will breakdown the new rule section-by-section and explain the effects these changes have on your check clearing procedures; and, will outline the procedures your institution must have in place for a sound and compliant effective funds availability program.

    CFPB 2 Year Agenda: Put Out Compliance Fires *Before* They Start

    $99.00
    President Trump has vowed to dismantle the Dodd-Frank Wall Street Reform and Consumer Protection Act and as a part of that process the Consumer Financial Protection Bureau (CFPB). While this has been on his radar for some time, the CFPB will be a part of our regulatory lives for the foreseeable future. The CFPB will continue to be a leader in setting regulatory priorities across the financial industry. This session is a forward thinking discussion that will explore what is on the agenda, what we can expect, and what these changes mean for us. We will also discuss the implications of President Trumps vow to dismantle the rules.

    New BSA Customer Due Diligence Rules: Understanding Beneficial Ownership

    $99.00
    This webinar explores the new customer due diligence rules, and how they impact your institution's daily operations. During our discussion, we will explore updates to your BSA program documentation, customer forms, on-boarding processes, system changes, and the extensive training that will be required.

    12 Creative Collections Techniques for First-Party Debt Collectors & Creditors

    $99.00
    Collections Expert Mike Morley will teach you 12 innovative strategies for successful collections that he developed over the course of 25+ years in his in consumer and commercial credit and collections. This 60-minute workshop will teach you the best collections practices that took Mr. Morley more than two-and-a-half decades to learn!

    Credit Scores Demystified: Unraveling FICO & Understanding Credit Risk Factors & the July Changes

    $99.00
    When you register for this program you will receive a complimentary Credit Scores Learning Workbook. Let’s face it, for many people credit scores are a mystery. Why does one consumer have a 700+ FICO with late payments and past collections when another consumer’s score, with clean payment history is 50 points lower? And why is the credit score we just pulled for a consumer so much different than the one they received this month from their credit card company? If you have these questions too you are not alone. In this course we are going to dive as deep as we can in an hour and one half, to unravel the mystery behind the FICO credit score. The information provided is invaluable which every employee who works with credit reports and consumers should have.

    FDIC Retention Requirements: Maintaining Compliant Records, Including Emails & Social Media

    $99.00
    Join us to review FDIC and other regulatory retention rules; E-Sign record requirements; email, social media, and mobile device record risks; and electronic record retention rules, policies, and best practices.

    Discrimination & Harassment at Your Institution: Avoiding Costly Litigation & Reputational Risk While Cultivating a Respectful Workplace

    $99.00
    All Registrants Will Receive a "Non-Discrimination and Anti-Harassment Policy & Complaint Procedures for Employees" Template, Which May be Modified to Suit Your Institution's Needs. Space is Limited to the First 100 Registrants – Register Today!

    ADA Website Compliance: Best Practices to Avoid High-Speed Claims

    $99.00
    Claims under Title III of the Americans with Disabilities Act (ADA) are rising. The DOJ received 6,391 accessibility complaints in 2015—a 40% increase over 2014. Moreover, 240 businesses across the United States have been sued by plaintiffs who claim these organizations' websites fail to accommodate certain disabilities. Even more Financial Institutions and businesses have received demand letters from law firms. Targets have been strong-armed into settlement agreements due to plaintiffs' citation of favorable arguments in previous cases which held that the ADA applies to websites.

    The "Law of Checks": UCC Training & Compliance for the Frontline

    $99.00
    Who is the best defense against fraud and loss at your Institution? Tellers on your frontline! Tellers deal with checks every day; however, if they don’t deal with them in accordance with the “law of checks” – that is, the Articles 3 and 4 of the Uniform Commercial Code (UCC) - your institution could face unnecessary headaches and financial loss. Use this webinar to arm yourself and your staff with vital UCC information and examples.

    Banking the Marijuana Industry: Steep Risks, Large Profits, & Marijuana-Limited SARs

    $99.00
    The Gist: Financial Institutions that engage in transactions involving money generated by marijuana-related activity are subject to criminal liability for failure to identify or report financial transactions which implicate violations of the U.S. Controlled Substances Act (“CSA”). However, there is real potential for community banks and credit unions to offer their services to marijuana businesses. This is because bigger national banks continue to close out the last of their existing cannabis-related accounts. Although your Institution would still take on risk by providing services - which, technically, would violate federal law - if you comply with the Cole Memo and FinCEN Guidance, then this could be a lucrative opportunity.

    Advertising Compliance: Marketing Requirements for Consumer & Commercial Lending

    $99.00
    Upon completion of this webinar, participants will understand: • What regulations cover advertising for credit products; • What communications are considered “advertisements”; • What are triggering terms and triggered disclosures; • When the Member FDIC/NCUA and Equal Housing Lender logos are required; • Differences between advertising requirements for consumer and commercial loans; and • UDAAP issues surrounding advertising.

    2018 Robbery Response Plan: Prevention, Apprehension & Recovery

    $99.00
    After attending this webinar, you will be prepared to: (1) take preventive measures to deter would-be robbers; (2) create and implement a Robbery Response Plan; (3) discuss robbery scenarios with employees, and explain their respective roles if the Response Plan is activated; and, (4) put smarter measures in effect to protect your Institution, your staff, and your customers.

    Past Due Accounts: Collections & Compliance

    $99.00
    When you register for this session, you will receive a Toolkit that includes (but is not limited to) the following items: (1) Strategies to improve your collections skills; (2) Tips to ensure all accounts are handled in a consistent fashion; (3) Important provisions to add to your institution's debt collections policies and procedures NOW! By broadly interpreting the types of collections practices that are considered Unfair, Deceptive, or Abusive Acts and Practices (UDAAP), the Consumer Financial Protection Bureau (CFPB) has redefined the types of practices your FI can employ to collect on debts.