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    Effective Crisis Communications Strategies for Your Bank

    Thursday, March 1, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    The focus of this webinar is crisis management communications. This session will help your Institution assess strategies for an effective, proactive communication program.

    LinkedIn Business Development and Lead Generation for Bankers

    Thursday, March 22, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    Gain more customers, more visibility and profitability! Learn how to create a comprehensive LINKEDIN MARKETING STRATEGIC PLAN that aligns with your goals.

    High Impact Communications: Writing Effective Emails, Letters, Memos, and Social Media Posts

    Tuesday, March 27, 2018 - 12:00 PM - 1:00 PM ET
    $249.00
    After attending this session, you will be equipped to: Effectively manage unique issues related to emails and other forms of written communication; Compose concise, audience-focused messages; Communicate your intent in a courteous, but purposeful, tone; and, Effectively and efficiently master your email system

    From Cross-selling to Value-selling in the Digital Channel: Presentment Excellence for Community Banks and Credit Unions

    Wednesday, March 28, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    Most banks think of their digital channels as a process improvement or cost-cutting opportunity, when it represents an opportunity to acquire new customers, reduce single product holdings and deepen engagement. In this session we address bundling design, choice architecture and other presentment strategies to turn bank websites and mobile apps into effective touch points that attract, retain and cross-sell customers.

    Deposit Growth Strategies

    Tuesday, April 3, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    The market for deposits is shifting with economic and competitor factors making it more difficult to achieve robust deposit growth. In this session, we explore the application of behavioral science and advanced techniques including client segmentation, pricing science and non-financial rewards like gamification and relationship rewards to attract and retain deposit customers.

    Online Account Opening and Risk Mitigation for Bankers

    Thursday, April 5, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.

    Serving Borrowers with Limited English: FDIC, UDAAP, CRA Compliance and Fair Lending Concerns

    Tuesday, April 10, 2018 - 12:00 PM - 1:30 PM ET
    $249.00
    Accountholders or members with Limited English Proficiency ("LEP Consumers") are individuals who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English. By opening up your services, benefits, and/or encounters to non-English speakers - especially those who speak and read Spanish - you expand your market of customers.

    Excel Functions and Formulas for Financial Data Analyzation

    Wednesday, April 25, 2018 - 11:00 AM - 12:30 PM ET
    $199.00
    Excel has many built-in functions that help you deal with that data. It is very important that you know how to use some of these functions to get the most out of your data in a time efficient manner. This way, you can turn the data into meaningful information and then provide the answers that you need for yourself, your boss, your company or your organization.

    Business Writing for Financial Professionals

    Monday, April 30, 2018 - 2:00 PM - 3:30 PM ET
    $199.00
    This webinar provides a systematic, top-down approach to business-writing situations that includes the key principles of focused, thorough, organized, and articulate financial documents.

    Crisis Communications Management: Protecting Your Bank's Brand Amid a Disaster

    $219.00
    The focus of this webinar is crisis management communications. This session will help your Institution assess strategies for an effective, proactive communication program.

    New Customer or Con-Artist? Online Account Opening and Risk Mitigation

    $219.00
    While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.