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    Opening Health Savings Accounts in 2018

    Thursday, January 25, 2018 - 2:00 PM - 3:30 PM ET
    $249.00
    With all the controversy and questionable future of the coverages offered by the Affordable Care Act, many people are considering new options and looking for tips on trying to save money on health insurance. Health Savings Accounts (HSA) are one interesting option to save money using health care plans.

    New Customer or Con-Artist? Online Account Opening and Risk Mitigation

    Thursday, January 25, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.

    Negotiation Skills: How to Win the Persuasion Game

    Tuesday, February 6, 2018 - 11:00 AM - 12:00 PM ET
    $249.00
    This webinar will make you a successful and well-liked negotiator… You will learn how to get what you want, enjoy the negotiations process, and feel good about yourself at the same time.

    Effective Crisis Communications Strategies for Your Bank

    Thursday, March 1, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    The focus of this webinar is crisis management communications. This session will help your Institution assess strategies for an effective, proactive communication program.

    LinkedIn Business Development and Lead Generation for Bankers

    Thursday, March 22, 2018 - 11:00 AM - 12:30 PM ET
    $249.00
    Gain more customers, more visibility and profitability! Learn how to create a comprehensive LINKEDIN MARKETING STRATEGIC PLAN that aligns with your goals.

    High Impact Communications: Writing Effective Emails, Letters, Memos, and Social Media Posts

    Tuesday, March 27, 2018 - 12:00 PM - 1:00 PM ET
    $249.00
    After attending this session, you will be equipped to: Effectively manage unique issues related to emails and other forms of written communication; Compose concise, audience-focused messages; Communicate your intent in a courteous, but purposeful, tone; and, Effectively and efficiently master your email system

    Serving Borrowers with Limited English: FDIC, UDAAP, CRA Compliance and Fair Lending Concerns

    Tuesday, April 10, 2018 - 12:00 PM - 1:30 PM ET
    $199.00
    Accountholders or members with Limited English Proficiency ("LEP Consumers") are individuals who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English. By opening up your services, benefits, and/or encounters to non-English speakers - especially those who speak and read Spanish - you expand your market of customers.

    Crisis Communications Management: Protecting Your Bank's Brand Amid a Disaster

    $219.00
    The focus of this webinar is crisis management communications. This session will help your Institution assess strategies for an effective, proactive communication program.