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    Federal Tax Refunds: Exceptions, Posting, & FI Responsibilities

    Tuesday, February 6, 2018 - 2:00 PM - 3:30 PM ET
    $249.00
    *
    It's not just tax time, but tax refund fraud time too! This course examines the most common federal tax refund fraud schemes with emphasis on detection, mitigation, and handling from a bank perspective, including return options and exception handling.

    All attendees will receive a complimentary Tax Refund Handling Checklist.

    Overview

    Each year, Federal tax refund time presents a nightmare of situations for institutions. From money mules to identity theft, nasty divorce situations to non-post items, institutions sometimes find themselves in high risk situations with no clear guidance on how to proceed.

    Institutions need to be prepared for the onslaught of situations the tax refund season presents. Regardless of the scenario, there are some sound business practices that can reduce the institution’s exposure to loss and non-compliance. 

    This webinar, designed specifically for Financial Institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including:

    • We suspect a customer is committing tax refund fraud. Can we do anything?
    • When is our institution potentially liable for losses associated with tax refunds?
    • What return reason code do we use if we need to return a refund?
    • Can we check to see if an account holder is entitled to a tax refund?

    Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.  

    Covered Topics

    • Common federal tax refund issues including fraud, posting to wrong account, and non-post entries
    • Funds availability exception
    • Returns
    • Sound practices for managing risk
    • Developing comprehensive handling procedures
    • Suspicious Activity Reports

    Who Should Attend? 

    This informative session is designed for anyone in the institution responsible for managing payments risk including Operations, Operations Managers, Risk Manager, Compliance, Audit, Retail Managers, Trainers, and Senior Management. 

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    All attendees will receive a complimentary Tax Refund Handling Checklist.

    Overview

    Each year, Federal tax refund time presents a nightmare of situations for institutions. From money mules to identity theft, nasty divorce situations to non-post items, institutions sometimes find themselves in high risk situations with no clear guidance on how to proceed.

    Institutions need to be prepared for the onslaught of situations the tax refund season presents. Regardless of the scenario, there are some sound business practices that can reduce the institution’s exposure to loss and non-compliance. 

    This webinar, designed specifically for Financial Institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including:

    • We suspect a customer is committing tax refund fraud. Can we do anything?
    • When is our institution potentially liable for losses associated with tax refunds?
    • What return reason code do we use if we need to return a refund?
    • Can we check to see if an account holder is entitled to a tax refund?

    Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.  

    Covered Topics

    • Common federal tax refund issues including fraud, posting to wrong account, and non-post entries
    • Funds availability exception
    • Returns
    • Sound practices for managing risk
    • Developing comprehensive handling procedures
    • Suspicious Activity Reports

    Who Should Attend? 

    This informative session is designed for anyone in the institution responsible for managing payments risk including Operations, Operations Managers, Risk Manager, Compliance, Audit, Retail Managers, Trainers, and Senior Management. 

    Presenter:

    Rayleen M. Pirnie, AAP

    Rayleen is the founder and owner of Missouri-based RP Payments Risk Consulting Services, LLC. She is a nationally recognized payments risk and fraud expert who offers specialized consulting services, procedural and risk management reviews, and payments education. Rayleen’s specialized skill is delving into the world beyond the payment rules; areas where organizations often find themselves in positions of liability or loss with little to no clear guidance. She is an Accredited ACH Professional (AAP) who has worked with all payment systems for nearly 20 years. Rayleen also holds a Bachelor’s of Science in Criminal Justice Administration.