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    2018 Safe Deposit Series: Screening the New Safe Deposit Customer

    Monday, April 2, 2018 - 2:00 PM - 3:30 PM ET
    This is Part III of our V-Part 2018 Safe Deposit Series. This webinar will enable safe deposit personnel to rent a suitable box, one that meets the needs of a particular customer.

    2018 Fair Lending Hot Topics: Redlining, Mortgage & Student Loan Servicing, & Small Business Lending

    Tuesday, April 3, 2018 - 2:00 PM - 3:30 PM ET
    This webinar will discuss the CFPB's Fair Lending Supervision and Enforcement Priorities, including: Redlining, Mortgage Servicing, Student Loan Servicing, and Small Business Lending.

    Deposit Growth Strategies

    Tuesday, April 3, 2018 - 11:00 AM - 12:30 PM ET
    The market for deposits is shifting with economic and competitor factors making it more difficult to achieve robust deposit growth. In this session, we explore the application of behavioral science and advanced techniques including client segmentation, pricing science and non-financial rewards like gamification and relationship rewards to attract and retain deposit customers.

    BSA and Payments Hot Topics

    Wednesday, April 4, 2018 - 11:00 AM - 12:30 PM ET
    Explore topics where BSA impacts payments, particularly in areas where expectations are misunderstood or vague, including hot topics, examiner focus, third-parties, and more.

    Online Account Opening and Risk Mitigation for Bankers

    Thursday, April 5, 2018 - 11:00 AM - 12:30 PM ET
    While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.

    Serving Borrowers with Limited English: FDIC, UDAAP, CRA Compliance and Fair Lending Concerns

    Tuesday, April 10, 2018 - 12:00 PM - 1:30 PM ET
    Accountholders or members with Limited English Proficiency ("LEP Consumers") are individuals who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English. By opening up your services, benefits, and/or encounters to non-English speakers - especially those who speak and read Spanish - you expand your market of customers.

    Enterprise Risk Management Program: Three Key Risk Assessments

    Wednesday, April 11, 2018 - 12:00 PM - 1:30 PM ET
    This webinar will first take you through a step-by-step process to develop strong Risk Assessments to address key areas of your institution. Then the presenter will specifically focus on three key Risk Assessments you must have as critical components of your ERM Program: the Enterprise Risk Management Risk Assessment, Information Technology Risk Assessment, and the Internal Controls Risk Assessment. You will walk away with practical tools and examples you can implement in your organization immediately.

    Unique Bank Accounting Issues

    Thursday, April 12, 2018 - 11:00 AM - 12:30 PM ET
    Coming Soon

    New Business Accounts: Best Practices and Procedures

    Thursday, April 12, 2018 - 2:00 PM - 3:30 PM ET
    From sole proprietors to corporations, learn how to open and properly document business accounts. This program will assist you in understanding the different types of businesses and the filing requirements for each type of business. You will be able to handle business accounts from opening to closing. Participants will review the proper handling of changing signatures on all types of business accounts plus the handling of checks with regards to these types of accounts.