While online account opening presents growth potential for institutions, it also presents significant risk, particularly when these accounts are funded using ACH. These risks can be controlled with proper due diligence for the online environment, account validation, and enhanced risk controls. This course evaluates practical risk management strategies institutions can use to build a program appropriate for their risk appetite. Covers both new consumer and business accounts.
After attending this webinar, you will be prepared to: (1) take preventive measures to deter would-be robbers; (2) create and implement a Robbery Response Plan; (3) discuss robbery scenarios with employees, and explain their respective roles if the Response Plan is activated; and, (4) put smarter measures in effect to protect your Institution, your staff, and your customers.
Thursday, September 20, 2018 - 12:00 PM - 1:30 PM ET
According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), workplace violence is on the rise in the United States. In the case of a bank or credit union, the perpetrator will often watch the building for an extended period of time before taking action. It therefore follows that your employees should be trained to identify suspicious behaviors such as people idling in cars or loitering on corners. Financial institutions likewise must implement stringent cash-handling procedures and install physical barriers, such as bullet-proof glass, to protect employees. Other important measures include ensuring that high-risk areas are visible to as many people as possible and that your external lighting is of high quality.
This webinar provides information on the extent of violence in the financial workplace, assesses the hazards in banks and credit unions, and will help your institution develop a workplace violence prevention plan and action policy to implement in the unfortunate event of an "active shooter."
Tuesday, September 25, 2018 - 2:00 PM - 3:30 PM ET
The banking industry strives for strong credit culture, but what does that mean? What is a culture, and what makes it strong? How does an organization improve its culture? What are the basic elements of culture, and what must be monitored to ensure that is on track?
Join Dev Strischek in this webinar to find the answers to these questions, including risk appetite vs. credit tolerance, setting corporate priorities and selecting the appropriate culture, credit strategy, degree of risk management, and policies and processes needed to achieve the priorities.
Wednesday, September 26, 2018 - 12:00 PM - 2:00 PM ET
This session will provide a high-level overview of the statutory framework, rulemaking and enforcement activity, and potential for litigation with regard to ADA website compliance. After attending this webinar, you will be better prepared to improve the accessibility of your website either internally or with the assistance of a website developer.