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    2018 Call Report Series

    This product includes access to the 1-Year OnDemand recording for all three (3) webinars in our 2018 Call Report Series, as well as all applicable Toolkit materials.

    2018 IRA Series

    This product includes access to the 1-Year OnDemand recording for all four (4) webinars in our 2018 IRA Series, as well as all applicable Toolkit materials.

    2018 Safe Deposit Box Series

    This product includes all five (5) webinars in our 2018 Safe Deposit Series.

    Yearly iTod Subscription

    Congratulations! You just got the best deal on the market. Your iTold Yearly Subscription enables you to attend 100 iTod webinars, and provides you with access to our entire OnDemand training library. Thank you for your business and Happy Training!

    Business E-Communications: Writing Effective Emails, Email Management, & Job Applications

    Tuesday, June 26, 2018 - 11:00 AM - 12:00 PM ET
    In this webinar, we will review common problems with e-communications, such as burying a key point at the end of a message, or ineffectively conveying multiple ideas in one paragraph. We will cover appropriate methods of correspondence based on the relationship between the author and the recipient. We will likewise discuss how to communicate your attitude without sounding defensive, annoyed, sloppy, or rushed. You will walk away with a new approach to written communications. From proper grammar to concise formulas, you will learn best practices to improve your writing daily.

    Ransomware Protection and Cyber Security Risk Management for Community Bankers

    Wednesday, June 27, 2018 - 11:00 AM - 12:30 PM ET
    This webinar will address the current state of ransomware and cybersecurity. Upon completion of this webinar, participants will (1) Understand how ransomware works on your network; (2) Be able to identify different types of ransomware and how they propagate across networks; (3) Be equipped to make better decisions around mitigating controls to reduce the risk of ransomware on your network; (4) Gain a better understanding of how to recovery from ransomware; and, (5) Be able to share information with others at their institution about how to identify and prevent ransomware attacks.

    Equal Credit Opportunity Act (Regulation B) Compliance

    Thursday, June 28, 2018 - 11:00 AM - 12:30 PM ET
    This session will teach you how to hit that ECOA bullseye. Learn to fire arrows to nail the Reg B target with attorneys who have the knowledge, experience, as well as a U.S. Supreme Court affirmation on this important topic. We will provide practical tips and tools to ensure you nail the target. Join us for engaging play-by-play information on ECOA and the latest trends in Regulation B.

    Cybersecurity Continuity: 10 Steps for Compliance and Cyber Risk Management

    Tuesday, July 3, 2018 - 11:00 AM - 12:00 PM ET
    we will use a 10-Step Cybersecurity Checklist to review best practices your Institution can take to prevent cyber incidents from arising at all. We will review relevant laws and regulations, and examine case law trends.You will learn what types of cyber threats to expect, and how to properly train your personnel. We will also explore incident management and discuss the procedures you need to have in place so that you can immediately respond to a cyber incident.

    The Top 10 Pitfalls for Lending Institutions to Avoid in Chapters 7 and 13 Bankruptcies

    Thursday, July 5, 2018 - 11:00 AM - 12:30 PM ET
    Lending institutions often lack the most recent information or training programs to assist their personnel with the knowledge and experience for proper responses to bankruptcy proceedings. Regardless of your position in the lending institution or the size of the institution, this presentation will educate you on the overall process of Chapter 7 and Chapter 13 Bankruptcy Laws and the financial impacts on your lending institution. Key takeaways will be Top 10 Pitfalls for bankers/lenders to avoid when dealing with a borrower that has sought relief under the United States Bankruptcy Code.

    Business Continuity: Craft Your Disaster Survival Strategy

    Tuesday, July 10, 2018 - 11:00 AM - 12:30 PM ET
    This session will explore all elements of your business continuity plan, including design, testing and implementation. Every financial institution should have a tested business continuity plan. This plan should prepare your institution for when something goes wrong. The potential for disaster is limitless, from short term software failure to long term facilities loss. Having a plan in place will help your institution deal with these disasters with confidence and in an effective and efficient manner.

    Dealing with ACH Tax Refunds: Exceptions, Posting, & FI responsibilities

    Wednesday, July 11, 2018 - 11:00 AM - 12:30 PM ET
    This webinar, designed specifically for financial institutions, walks through typical federal tax refund situations and helps staff develop a strategy to successfully navigate potential pitfalls. In this course we will answer common institution questions, including: We suspect a customer is committing tax refund fraud. Can we do anything? When is our institution potentially liable for losses associated with tax refunds? What return reason code do we use if we need to return a refund? Can we check to see if an account holder is entitled to a tax refund? Prepare yourself and your team for this challenging time of year! Attendees will receive a bonus Tax Refund Handling Checklist to ensure your institution has considered all aspects of handling tax refunds.

    2018 Deposit and Operations Compliance Hot Topics

    Thursday, July 12, 2018 - 11:00 AM - 12:30 PM ET
    This 90-minute webinar will help you develop a 2017 game plan to ensure your institution effectively and efficiently handles these changes. This session will help you determine where to focus your attention in 2017. We will discuss what should be on your priority list to keep you out of the hot seat with your regulators.

    Four Common Mistakes Lenders Make (That Lead to Lawsuits From Debtors.)

    Tuesday, July 17, 2018 - 11:00 AM - 12:30 PM ET
    When you register for this session, you will receive a complimentary Toolkit that will include examples of forms used and notable legal resources your institution needs to avoid lawsuits. The best defense is to not need a defense. The financial struggles of the past ten years have led to an explosion of lawsuits filed by debtors, who increasingly see aggressive litigation as a way to force lenders to reduce or even eliminate debts. Being a defendant in a suit can cost hundreds of thousands of dollars in legal fees and lost productivity even if you ultimately win the suit: key employees will have to take time off to be deposed, records will have to be provided, and the unwanted publicity and scrutiny will take its toll on the company’s public image and profitability. The best way to avoid legal trouble is not to give it a foothold in the first place. Your employees need to know what things they are doing that lead to lawsuits, and how to avoid making those costly mistakes. This seminar will help you critically assess the legal exposure your company already faces from things your employees are doing every day; this seminar is the proverbial “ounce of prevention” that will help reduce or eliminate most of your litigation expenses. Plus, the information you’ll gain will help you establish practices that will make your company function better overall: better supervision and information-retention procedures mean better employees and a better company.

    CFPB Diversity Self Assessment Standards and What They Mean to You

    Wednesday, July 18, 2018 - 11:00 AM - 12:30 PM ET
    In August 2016, the final pieces of Dodd-Frank 342 rules were finalized. An institution's diversity self assessments will now be collected and used by the federal banking agencies to "monitor diversity and inclusion trends and identify leading policies and practices in the financial services industry."

    Credit and Debit Card Surcharging: What are the Stipulations for Compliance?

    Thursday, July 19, 2018 - 11:00 AM - 12:30 PM ET
    This training on credit card interchange fees rules will clearly explain the changes in the rules, which group will benefit from the changes and how it will affect the retailers and customers.

    10 Steps of a Community Bank Acquisition

    Tuesday, July 24, 2018 - 11:00 AM - 12:30 PM ET
    This 90-minute presentation will prepare community bank officers and directors for a potential merger or acquisition by presenting a step-by-step overview of the merger and acquisition process from beginning to end.

    Advertising Compliance: Marketing Requirements for Consumer & Commercial Lending

    Wednesday, July 25, 2018 - 11:00 AM - 12:30 PM ET
    Upon completion of this webinar, participants will understand: • What regulations cover advertising for credit products; • What communications are considered “advertisements”; • What are triggering terms and triggered disclosures; • When the Member FDIC/NCUA and Equal Housing Lender logos are required; • Differences between advertising requirements for consumer and commercial loans; and • UDAAP issues surrounding advertising.

    Basel III Regulatory Capital Ratio Computations

    Thursday, July 26, 2018 - 11:00 AM - 12:30 PM ET
    This webinar explores the most important schedule in the quarterly Call Report package – Schedule RC-R, Regulatory Capital - and how it is designed to compute the four basic Basel III Capital Ratios.

    TILA-RESPA Integrated Disclosures (TRID): Mortgage Rules Compliance

    Tuesday, July 31, 2018 - 1:00 PM - 2:30 PM ET
    This webinar is a one-stop shop for issues surrounding the TILA-RESPA Integrated Disclosure (TRID) rule. In this session, we will analyze the TRID rule and the CFPB's amendments to that rule. We will explore how the rule changes can impact your current business operations and identify key requirements that may cause confusion for your mortgage lenders. We will discuss guidance and other publications issued by the CFPB that will help facilitate your Institution's implementation of the rule. We will also review mortgage lenders' obligations under the TRID rules to track and monitor tolerance levels.

    Alternatives to Bankruptcy: Assignments for the Benefit of Creditors, Receiverships, and More!

    Wednesday, August 1, 2018 - 11:00 AM - 12:30 PM ET
    Join us to discuss the pros and cons of bankruptcy alternatives and determine the circumstances in which your institution should pursue such pathways.

    Payment System Policy: FFIEC, Risk Management, & Fraud Control

    Thursday, August 2, 2018 - 11:00 AM - 12:30 PM ET
    Is your financial institution or corporation ready for the future? The payments landscape and regulatory climate continues to undergo dramatic change and now is the time to plan for what’s coming. This webinar is tailored to help you understand how strategic planning and risk management impact driving growth, managing regulatory uncertainty, and moving into the future while protecting your business. This session allows for a dynamic exchange of ideas related to payments strategies and risk management programs and serves as a unique opportunity for financial institutions and corporations to gain insight and prepare for the future.

    Screening Job Candidates & Monitoring Bank Employees on Social Media

    Tuesday, August 7, 2018 - 11:00 AM - 12:30 PM ET
    This program addresses the challenges of balancing the bank’s screening and monitoring rights with expectations of privacy and fairness held by job candidates and bank employees. Should your internal HR department conduct employment screenings on social media? Should you hire a third party to screen applicants’ social media? Should you monitor only the bank’s professional social media? Should you also track public social media (Twitter & YouTube)? Should you demand access to employees’ Facebook accounts? Should you monitor social media activity on personal mobile devices and bank-owned smartphones? This program will answer those questions and more. Nancy Flynn, author of The Social Media Handbook and Blog Rules and founder of The ePolicy Institute, will reveal when, why, and how to handle social media monitoring legally, ethically, and compliantly.

    20 "Law of Checks" Provisions: UCC Frontline Training & Compliance

    Wednesday, August 8, 2018 - 11:00 AM - 12:30 PM ET
    Who is the best defense against fraud and loss at your Institution? Tellers on your frontline! Tellers deal with checks every day; however, if they don’t deal with them in accordance with the “law of checks” – that is, the Articles 3 and 4 of the Uniform Commercial Code (UCC) - your institution could face unnecessary headaches and financial loss. Use this webinar to arm yourself and your staff with vital UCC information and examples.

    Elder Abuse: Identifying Investment Fraud & Preventing Financial Exploitation

    Thursday, August 9, 2018 - 11:00 AM - 12:30 PM ET
    In this Webinar, you will learn about the signs of elder fraud and how to spot the red flags associated with these crimes. You will also learn about the responsibilities your FI has to intervene and report these crimes.