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    IRA Series: IRA Distributions & Year-End Wrap Up!

    Friday, December 22, 2017 - 11:00 AM - 12:30 PM ET
    This Session is the final part of our Week-long IRA Series binge, where we rebroadcast all 5 of 2017s IRA training webinars to help your Institution learn all you need to know about IRAs going into 2018

    2018 Robbery Prevention Plan

    Wednesday, January 3, 2018 - 11:00 AM - 12:30 PM ET
    After attending this webinar, you will be prepared to: (1) take preventive measures to deter would-be robbers; (2) create and implement a Robbery Response Plan; (3) discuss robbery scenarios with employees, and explain their respective roles if the Response Plan is activated; and, (4) put smarter measures in effect to protect your Institution, your staff, and your customers.

    ACH Updates, New Rules, and Clarifications

    Thursday, January 4, 2018 - 11:00 AM - 12:30 PM ET
    In mid-2017, NACHA issued a new Operating Rules and Guidelines to incorporate updates, new rules, and clarifications. This course reviews recent ACH Rules changes including Same-Day ACH and Third-Party Sender Registration requirements, and analyzes how various regulations, guidance and laws are affecting ACH processes and risk.

    New BSA Beneficial Ownership Rules & Customer Due Diligence

    Monday, January 8, 2018 - 2:00 PM - 3:30 PM ET
    This webinar explores the new customer due diligence rules, and how they impact your institution's daily operations. During our discussion, we will explore updates to your BSA program documentation, customer forms, on-boarding processes, system changes, and the extensive training that will be required.

    Effective Customer Contact Strategies

    Tuesday, January 9, 2018 - 11:00 AM - 12:30 PM ET
    Learn how to take advantage of every encounter and each contact with your account holders to strengthen the customer relationship. Use technology and online services to maximize the customer experience and increase your profitability per account.

    Ransomware: Protect Your Bank From The Fastest Growing Cybercrime Business

    Tuesday, January 9, 2018 - 2:00 PM - 3:30 PM ET
    This webinar will address the current state of ransomware and cybersecurity. Upon completion of this webinar, participants will (1) Understand how ransomware works on your network; (2) Be able to identify different types of ransomware and how they propagate across networks; (3) Be equipped to make better decisions around mitigating controls to reduce the risk of ransomware on your network; (4) Gain a better understanding of how to recovery from ransomware; and, (5) Be able to share information with others at their institution about how to identify and prevent ransomware attacks.